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Useful numbers

Emergency numbers and useful services in Belgium

112 is free, multilingual and works even from a locked phone without credit. For the rest, here's the list of numbers to save in your phone book on arrival.

112

In case of life-threatening emergency, dial 112

Fire, ambulance, police: one European number, 24/7, free, multilingual (FR / NL / DE / EN). The operator dispatches to the right service. If hesitating, call anyway — it costs nothing.

Life-threatening emergencies

European emergency
112
Single European number for police, fire brigade, ambulance. Use this first — the operator dispatches to the right service. Free from any phone, even locked or without credit.
24/7FR · NL · DE · ENMore info
Fire brigade and ambulance
100
For fire, serious accident, medical emergency. If hesitating between 112 and 100, dial 112 — faster.
24/7FR · NL · DE
Child Focus — missing children
116 000
Disappearance or sexual exploitation of children. European number, free, anonymous, 24/7. Also help with online harassment.
24/7FR · NL · ENMore info

Health

Poison Control Centre
070 245 245
Poisonings (medicines, household products, plants, mushrooms, bites). Immediate medical advice before going to the ER. Free (070 number = local rate).
24/7FR · NLMore info
Medical on-call (GP on-call)
1733
To reach a GP outside office hours (evening, weekend, public holidays) without going to the ER. The operator assesses and sends a doctor or directs to an on-call post.
Office hoursFR · NL
SOS Médecins (Brussels, home visit)
02 513 02 02
Doctor home visit in Brussels, complementing 1733. Paid service (~50-80 €), partially reimbursed by the mutuality. Convenient evenings / weekends.
24/7FR · NLMore info
On-call pharmacies
0903 99 000
Paid number (1.50 €/min) giving the nearest on-call pharmacy. Free online via apotheek.be / pharmacie.be. On-call hours: night, Sunday, holidays.
24/7FR · NLMore info

Police

Police
101
To call the police for non-life-threatening needs (theft, assault, disturbance). For simple theft without urgency, prefer the local police station or online declaration (Police-on-web).
24/7FR · NL · DEMore info

Support & listening

Tele-Onthaal — listening and support (NL)
106
Anonymous and free listening for anyone in psychological, emotional or crisis distress. Trained volunteers, no judgement.
24/7NLMore info
Suicide Prevention Centre (FR)
0800 32 123
Help for people with suicidal ideation or their loved ones. Anonymous, free, French-speaking. NL variant: Zelfmoordlijn 1813.
24/7FRMore info
SOS Jeunes
02 512 90 20
Emergency help for minors: violence, runaway, distress. Also for parents struggling with a teenager.
24/7FRMore info
Domestic violence helpline (FR)
0800 30 030
French-speaking helpline for victims of domestic and intra-family violence. Anonymous, free. NL: 1712.
Office hoursFRMore info
1712 — abuse, violence, mistreatment (NL)
1712
Flemish line for any form of violence, mistreatment, abuse. Advice and orientation. Broader than domestic violence: also children, elderly, disability.
Office hoursNLMore info

Practical

Card Stop — lost/stolen bank card
078 170 170
Immediately block your debit or credit card (all BE banks). Essential in case of loss or theft. Keep this number separate from your wallet.
24/7FR · NL · ENMore info
Doc Stop — lost eID / passport
00 800 2123 2123
Block your Belgian eID or passport in case of loss or theft. Prevents fraudulent online use. Confirm with the police afterwards for an official declaration.
24/7FR · NL · ENMore info
Info-Santé Wallonia
1710
Health orientation number in Wallonia: where to go, who to call, how to be taken care of. Practical for newcomers.
Office hoursFRMore info

Practical advice

  • Save these numbers in your phone on arrival — especially 112, Card Stop and Doc Stop.
  • 112 is universal across the EU. Even your family abroad can use it when visiting you.
  • Police-on-Web lets you file a complaint online for simple theft or lost item — no need to visit the station.
  • Ambulances are not free. The ride is billed (~ 60-80 €) then partially reimbursed by the mutuality.
Sources officielles

Official numbers and recognised helplines in Belgium. Vital numbers (112, 100, 101) free from any landline or mobile phone, even without SIM card or credit. Availability of specialised lines may vary — check opening hours on the official site.

Dernière vérification : mai 2026